I've Heard of Such Things

New Year's Eve is a server nightmare night. Trust me; it is. I have a tale of two (actually three) tables to share.

My 10-top needed separates. They ordered the cheapest entrees on our special menu for the evening. They hemmed and hawwed about simple decisions or questions for me. I wanted to scream. We have the option to auto-grat (automatically add the tip) to parties of eight or more. I never do, but I did with this group. They were just that lame. Ie: "Can you add booze to the hot chocolate?" Ummm, yeah. People have been doing that for years. Pick something for the bar to add to your hot chocolate.

When I handed out the bills, I made sure each person knew that the tip was included in the total. It went something like this on each end of the table, loud enough for all to hear, because I'm not that server who tries to trick you into tipping twice by not telling you I've added it: "I've included the gratuity so you don't need to worry about it." And yet, two people added a gratuity as though one had never been included. I guess not everyone knows that a gratuity is a tip.

[sigh]

But, there was a shiny bright spot to make the big bad table fade out of view! A server in a neighboring section met me at the point of sale computers and informed me, "My table right there wants to pay for your table right here." Now, this happens. Or a round is bought for a table. It's fun to be the bearer of GOOD news! My table, a young couple with an adorable little boy was just about done. After giving them a box to wrap their leftovers, they told me they were ready for their check. "Ah. Well, there's a Santa here who wants to buy your dinner," I told them gleefully. They looked confused, so I pointed at my coworker's table and said, "Them!" They still looked confused. "Which one??" I pointed again and said those three people at that table. They shook their heads, and left.

Later in the evening, I asked the server of the other table, "Did they know that couple at my table? They seemed confused by your table buying them dinner."

"Oh, no. That man just told me that they wanted to buy that family's dinner. When I asked him if they knew them, he said no, that they just picked someone out to buy dinner for."

How unbelievably cool is that? What is really funny is that I don't know what prompted me to tell them that there was a Santa in the house who wanted to buy their dinner. Normally, I would just say that the table over there wanted to buy them a drink, or had picked up their tab. But I chose to use the word Santa. How did I know? Well, I didn't, but he was like Santa to me too because the couple tipped me 20%, and so did Santa!

Happy New Year!